Privacy Policy

Our Commitment to Privacy

At Prudential Unlimited Realty, we recognize that you expect privacy and security when it comes to information that personally identifies you and allows you to be individually contacted ("Personal Information"). Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us at our website or during the normal course of doing business. Prudential Unlimited Realty has adopted the following privacy policy to assist you in making informed decisions when using our website, our products and our services.

This statement will be continuously assessed against new technologies, business practices and our clients and partners' needs.

Personal Information Data

We collect Personal Information Data such as name, address, phone number, email address, etc. that website visitors provide when they complete any online form, application, survey, or when they initiate a contact request. If you would like to modify any information that you gave us on a form you can do so by completing a new form and submitting it. We are committed to protecting your personal information. We do not disclose this information to any other third party.

Why we request information about you

Prudential Unlimited Realty offers a variety of programs and services to you from personalized home searches to online rental applications. We collect and retain information about you only when we believe it will help us provide you with the services and products that you desire.

How is personal information collected?

This company obtains personal information in the following ways:

in completing personalized home or rental search requests, in requesting more information or viewing of a property or initiating contact with the company;
in consumer reports from reporting agencies to which this company subscribes in connection with lease applications, loan applications, or for other reasons that the client may authorize this company to obtain;
in lease applications a prospective tenant completes;
in loan applications a borrower or buyer completes;
in other real estate related forms the customer or client completes in or related to a transaction; and
in tax reporting forms that the customer or client is required to complete and which are given to the company.

When completing the forms required above, the customer or client may send the information to this company by mail, fax, personal delivery, or by e-mail. Customers or clients may occasionally provide personal information to this company or its agents by other means such as telephone calls, fax messages, or e-mail messages in order expedite a transaction in which the customer or client is involved.

How is the personal information protected?

Written files in this company are protected under lock and key.

Electronic records are protected under an access name and password assigned to persons in this company.

Prudential Unlimited Realty and its agents exercise reasonable discretion when discussing any personal information with others and releases personal information to others only as described by this policy.

Prudential Unlimited Realty does not permit its employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in the company's files are not to be accessed in the future as a convenience to customers or clients.

The individual agents that work with Prudential Unlimited Realty are independent contractors and the agent with whom a customer or client works with may maintain a separate transaction file. The company instructs its agents to not permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agent's files in the same manner as described in this policy.

Who has access to the personal information?

The following persons have access to personal information in this company's files:

the agent or broker who is servicing or coordinating the transaction;
the office manager to whom the agent reports; and
the owner / managing broker of the company.

Property owners for whom the company manages properties do not have access to personal information in the company's files. However, the company and its agents may discuss the information in a tenant's consumer report or lease application with a property owner. Copies of such information are provided to the landlord only (1) with the tenant's consent, or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord's attorney, or the new property manager.

Personal information from a buyer, seller, landlord, or tenant may be discussed with others (such as mortgage lenders or prospective landlords) only as is reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from this company.

Prudential Unlimited Realty may, at the customer or client's request, provide personal information to service providers in a transaction such as a title company or mortgage company if it is necessary to expedite or complete a transaction.

If the company is required by law to allow others to access the personal information in the company's files, the company will comply with the law (for example, compliance with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information in order to cooperate with such investigations.

How and when is the personal information used?

When Prudential Unlimited Realty represents a person (buyer, seller, landlord, or tenant) in a transaction the agent servicing the client may, on the client's behalf and at the client's instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If the company represents a prospective tenant in a lease transaction, the personal information is primarily used to obtain consumer reports (credit checks). It may also be used to perform background checks and rental history searches. The information in the consumer reports may, on the tenant's behalf and with the tenant's knowledge, be discussed with and provided to landlords or their agents. This company and its agents exercise reasonable discretion when discussing any personal information with others.

How is the personal information disposed of?

This company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating personal information from documents or electronic files in ways that make the personal information unreadable.

Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity to notify us of your desire not to receive these offers.

When you sign up for our personalized home search, we may use that information to occasionally notify you about important functionality changes to our web site, new Prudential Unlimited Realty products or services, and special offers we think you'll find valuable.

What Are Cookies?

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Summary

Prudential Unlimited Realty has adopted the following privacy policy to assist you in making informed decisions when using our website, our products and our services.